FAQ

Product

  • Our matcha is consciously sourced from a single origin certified organic farms in the renowned tea growing regions of Uji and Kyushu, Japan. Carefully ground to order, our matcha is harvested during the first spring flush from single tea cultivars, ensuring unmatched freshness, vibrant colour, and exceptional flavour for your daily practice.

  • Certified organic by the Japanese Agricultural Standard (JAS), our matcha is cultivated without synthetic chemicals. Our tea farmers prioritize biodiversity, stewarding the land and nurturing the soil to produce tea with a truly natural flavour, embodying the art of sustainable and regenerative farming.

  • Ceremonial grade matcha is the highest echelon of matcha quality. This grade is distinguished by its refined taste, deep verdant colour, and smooth texture, crafted from the youngest and most tender leaves of the first harvest. Unlike culinary matcha [flavour and colour not as verdant or complex], our ceremonial matcha offering presents with a bright green hue and rich umami flavour that is a delight to savour.

  • Yes, matcha contains caffeine [significantly less than coffee] with a twist. It's caffeine works in harmony with L-theanine [a naturally occurring amino acid] to deliver a slow, steady release of energy. Unlike coffee, matcha provides a calm focus and clarity without the typical caffeine crash or jittery anxious feelings.

  • Matcha is a powerhouse of antioxidants, providing a concentrated dose that exceeds that of regular green tea [a single cup of matcha contains the same antioxidants as 10 x cups of green tea]. It also provides a steady energy boost without the wired feeling, thanks to its unique combination of caffeine and L-theanine. Incorporate matcha into your daily wellness routine to enjoy enhanced focus, calm energy, natural detoxification, and immune-boosting polyphenols.

  • The taste of premium, ceremonial grade matcha is vastly different to the culinary grade that is frequently used in a commercial setting. If you’ve tried matcha before and haven’t liked it, we do recommend trying a premium matcha powder to get a true matcha taste experience. Our high grade organic ceremonial matcha boasts a smooth, subtly sweet flavour with earthy undertones and a signature umami finish.Well-balanced with vegetal notes and mild nuttiness, making it a go-to for your daily morning tea ritual. 

  • Preparing matcha is a mindful ritual that enhances its enjoyment. Usucha [meaning thin, light tea] is the traditional way to make high grade powdered green tea and the most authentic, healthful way to experience ceremonial grade matcha. See our preparation guide for detail. Avoid boiling water, as it can affect the flavour profile. Best served in the morning or early afternoon. Matcha can also be blended with your milk of choice as a matcha latte, iced matcha or woven into a smoothie.

  • Store matcha in a cool, dark, dry environment, sealed tightly to protect it from light and air. During warmer months, refrigeration can help preserve its vibrant colour and flavour. Once opened, consume your matcha within two months, to experience optimal flavour and quality.

FAQ

General

  • We accept a variety of payment methods including credit/debit cards, PayPal, and other digital wallets for your convenience.

  • Once your order is shipped, we'll send you a tracking number via email.

  • Please visit our Shipping & Returns page for more details.

  • We currently only ship nationally within Australia. Shipping costs and delivery times vary depending on the destination.

  • You can cancel or modify your order within 24 hours of placing it. We cannot alter once shipping has been activated. Please contact us directly for further assistance.

  • Yes, we offer periodic discounts and have a loyalty program for returning and VIP customers. Sign up for our newsletter to stay updated on special offers.

  • Yes, we offer gift cards in various denominations. You can purchase them directly from our website.

  • For more information, please visit our Returns page.