Wabi Tea stands by the quality and nature of our product however, if ifor some reason you are not happy with your purchase, please feel free to get in touch via our contact form, so we may discuss further and troubleshoot your issue. 

We do not offer change of mind returns for any of our perishable or consumable products (i.e tea), however we may offer a credit voucher for exchange on teaware.

As artisans handcraft all of our teaware products, each piece is unique and not identical in nature. We will only accept returned items that are in 'as-new' condition and their original packaging. Unfortunately, we will decline a refund/credit on items that have been used.

Further information on our return & refund policy can be found in our Terms of Service.